Tracie Bevan

Management level 3

I have recently completed BTEC Diploma Level 3 in Management under the support of Sylvia Jones. I got off to a tricky start with changes to my tutor but once Sylvia was on board I gained clarity and massive levels of support.

Tell us about your experience of NWCST

I got off to a tricky start with changes to my tutor but once Sylvia was on board I gained clarity and massive levels of support.

I thought that NWCS and Sylvia were:

  • Brilliant at explaining things and making sure I received the right levels of support
  • Nothing is was problem, this was evident at points where I struggled to understand the desired outcomes of certain modules
  • Well balanced praise and developmental feedback
  • Clearly massively knowledgeable
  • A pleasure to work with

 

I also had my Customer Service Lead role made redundant in May and Sylvia completely understood that learning at this point was difficult and extended her support throughout this time.

I think if you could bottle her she’d be worth a fortune to your organisation !!

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