Don’t just take our word for it – listen to what some of our graduates have to say…

Tracie Bevan

Management level 3

I have recently completed BTEC Diploma Level 3 in Management under the support of Sylvia Jones. I got off to a tricky start with changes to my tutor but once Sylvia was on board I gained clarity and massive levels of support.

Tell us about your experience of NWCST

I got off to a tricky start with changes to my tutor but once Sylvia was on board I gained clarity and massive levels of support.

I thought that NWCS and Sylvia were:

  • Brilliant at explaining things and making sure I received the right levels of support
  • Nothing is was problem, this was evident at points where I struggled to understand the desired outcomes of certain modules
  • Well balanced praise and developmental feedback
  • Clearly massively knowledgeable
  • A pleasure to work with


I also had my Customer Service Lead role made redundant in May and Sylvia completely understood that learning at this point was difficult and extended her support throughout this time.

I think if you could bottle her she’d be worth a fortune to your organisation !!

Emma Bennett

Childcare level 3

I had not long finished my Level 2 in childcare and I was thinking of taking my level 3 in childcare. So I decided to look online to do this and I found North West Community Services, who did this qualification. I rang up and was booked in for an interview to discuss my childcare level 3.


Tell us about your experience of NWCST


They found me and apprenticeship Level 3 position with a nursery. When I started at my placement I was a bit nervous but after a few days I settled in really well because everyone of the staff were friendly and made me feel welcome.

I found that the application progress went very well and the staff where very nice and easy to talk to who gave me a lot of information regarding this qualification.

I attend my GCSE maths and English at NWCS. I like how helpful the staff are and my assessor has delivered my qualification within the work place and has done observation on me and provides me with feedback on both my assignments and my observations which I have found very helpful in building my confidence further.

I have learnt a lot while attending NWCS than I ever did at school because all the staff are knowledgable and very understanding and will take the time to go over anything that I am stuck on, my goal is to complete this childcare qualification.

Stacie Burgess

Health and Social Care level 3

Prior to starting my interview I was studying A levels at sixth form. I found NWCS training and went with them.


Tell us about your experience of NWCST

When I rang up and booked in for an interview I found the staff helpful and the application process was simple and straight forward.

I received help and support to prepare myself for my first day of placement from my assessor at NWCS which helped me to feel more relaxed going into a strange environment however I still felt nervous. After an hour in placement I began to feel relaxed and at ease due to the friendliness from all the staff.

I already had my maths and English and my assessor supported me in the work place through observations and delivery of my qualifications which I found to be very helpful and good in keeping me on target to achieve my full qualification.

My next step is to go onto higher education and the staff at NWCS gave me some good advice and guidance to progress on the next step to become a nurse.

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