Helping Shape Your Future

Since 1986

Helping Shape Your Future

Since 1986

Team Leader/Supervisor (Level 3)

If you have a role within your company that involves you managing a team then this course can help you to become an effective team leader and manager.

It has been designed to help with target setting and monitoring, KPI monitoring, supporting team members, developing team skills and showing encouragement. There is the option to include conflict management, team meeting responsibilities, management styles and promoting equality, diversity and inclusion.


A Team leader or ​supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

The link below will direct you to the Institute for Apprenticeships website where you can find more detaied information about this apprenticeship:

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